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Other Services
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Business Advice As you may have noticed from the Small Business Advice section below where we recommend our new mail order advice ebook, Making It With Mail Order, we are not just in the business of producing software. We are a small business advice company and provide much of this free of charge with our software. We are there on the other end of the phone to help you run your business successfully, not just to sell our software. Our owner, Simone Nelson, has many years of experience in running a highly successful mail order business and we have no doubt that you will benefit from her wealth of experience that she is always eager to share freely.
Specialist Services
We are also able to offer specialist services, either via our own staff or via our partners. We only recommend people we know and trust, personally and professionally. One of the major determining factors in any partnership that we establish is that not only must high standards of professionalism be employed, but also they must provide high quality customer service and be friendly and approachable!
Why Use Us? As well as providing expertise at a reasonable cost, we are able to offer a much more coherent service than would be possible if you went to multiple companies who might end up offering you contradictory advice. So much of our advice is given freely that you will be able to benefit from much of it without having to pay anything extra, or use one of those dreaded 0906 numbers! We are here to help your business succeed: your success is our success. We are not just another money-making company, but work with organisations such as Highlands and Islands Enterprise to bring the very best service to you for your benefit as well as ours! Although we may be geographically remote, we are never remote from you, the customer!
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Website Promotion We deploy the services of Alasdair Broun of Skye Website Services who is, among other things, a search engine optimisation consultant and search engine advertising agent, and now provides advice and work for clients on our behalf. He can also provide technical support and computer tuition. Alasdair has also contributed extensively to the production of our free mail order advice ebook, and has been building the tutorial system for our order processing software.
Website Design Do you like the look of our website? Our reliable, ever-obliging, and friendly web designer Steven Ballantyne of Redkite Internet can provide you with a high quality design. Unlike many web designers, he understands how to build web sites which are search-engine friendly to begin with, saving you a lot of time and money if you decide later to optimise your web site. A Content Management System to help those without technical knowledge to maintain their own website, is also available.
Shopping Cart Do you need a shopping cart? We work in partnership with Shopfitter who can set you up with a shopping cart which you can then easily work with yourself. We can readily integrate a Shopfitter shopping cart into our new TOPS system, as well as other shopping cart systems if you already have one in place.
Programming Services If you need more advanced technical services such as programming then we recommend Trevor Nash of Melvaig.co.uk who can offer a depth of knowledge that we believe you will find hard to match elsewhere. He has been developing some of the components of our new software, as well as assisting and supporting our current clients who are using the older version.
Safer Services for Women
You can search the UK's premier Female Business and Tradeswomen's Web Directory here today.
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NEW BROOM SOFTWARE LTD
Sea View, Dundonnell, Ross-shire, IV23 2QZ
Tel: 01854 333833 Fax: 0871 264 2067
Registered in Scotland. Company Number: SC245658
Registered VAT Number: 814 0949 33
Contact / Enquiry Form
TOPS SOFTWARE LTD is the registered trading name for an order processing software programme provided by New Broom Software Ltd. Registered in Scotland. Company Number: SC 271869. Registered VAT Number: 845 5391 06
Simone Nelson is a member of the following trade and professional associations:
Federation of Small Businesses - 1228089, Inverness Chamber of Commerce - 1406, Ullapool Tourism & Business Association, Highland Business Women's Club, SCDI, Fusion

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S m a l l B u s i n e s s A d v i c e
Owing to the popularity of our small business advice section, we decided to amalgamate all the information there to create a new ebook Making It With Mail Order. We have also added a lot of new information. It covers such topics as dispatch & packaging & carriers, how to take and process credit card and other forms of payment, how to avoid credit card fraud, writing terms and conditions of sale, producing your website, choosing a web host, updating your website, search engine optimisation, website advertising, building your shopping cart, choosing your software, customer relationship management, The Consumer Protection Distance Selling Regulations, Data Protection Act registration, and many other topics ... It is free in return for registering your details with us.
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