Choosing an Ebusiness Software Solution
Are you entering the brave new world of ebusiness? Then you will need an ebusiness software solution. One of the major challenges you will face is the bewildering array of options and avenues that will open to you. We have attempted to
simplify things for you by providing order processing software, accompanied by our free and friendly small business advice service.
What is ebusiness? And how does it differ from ecommerce? The terms are sometimes used interchangeably, but this is inaccurate. Ecommerce is a more specific term referring to the selling of goods online, whereas ebusiness is to do with the more general aspect of running a business using electronic means.
eBusiness - The process of doing business electronically. While "electronic commerce" describes the worldof B2B commercial transactions, the term "eBusiness" usuallyrefers to a broader scope of electronically-enabled activities,including B2C and B2P activities...
www.eidx.org/reference/glossary/gloss_e.aspx
Conducting business electronically, i.e. doing ebusiness, will require you to familiarise yourself with a bewildering array of websites, software, and other ebusiness services. We have tried to reduce this fragmentation by providing an all-in-one ebusiness software solution. Although it does not do absolutely everything, it does cover much of your back-office order-processing work, such as:
- stock management and control
- catalogue management
- money management
- payment processing
- bank integration
- credit card processing
- customer management
- despatch management
- managing packaging
- gifting
- updating accounts
- carrier management and integration
- carrier labels and messages to accompany goods
- handling email, web, mail, phone and fax orders
- importing orders from the web
We feel than an ebusiness software solution does not need features such as integrated website building, email and accounting software, etc., as this would make the package too unweildy and expensive, and would duplicate features and functions best handled by commonly used specialist software (e.g Sage for accounts, Microsoft Outlook for email, Dreamweaver for website construction - or better - a professional web design company, etc). We are, however, able to provide advice on many of these areas too and recommend what we have found to be the best tools for the job.
There are many other important aspects to running an ebusiness such as dealing with credit card fraud prevention, building a shopping cart, dealing with Data Protection Act Registration and writing website terms & conditions of sale, about which you will find advice on our website. An ebusiness software solution cannot, unfortunately handle them all, but we hope that you will find the advice helpful.
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